Organizational Learning—Continuous Improvement for Patients’ Safety Climate: A PLS-SEM Analysis

ABSTRACT The same awareness and perception of health professionals in hospitals regarding a patient-centered safetyclimate is very likely to be found non-uniform. Indeed, this will have an impact on organizational learning—continuous improvement, which also linked management support. Using these two aspects, study intendsto investigate the determinants improvement. This quantitative studythat used randomized survey 48 working throughout Indonesia. Data wascollected using questionnaire as research instrument, analysis tool was structuralequation modeling—partial least squares with SmartPLS. findings support that safety climatehas significant improvement (p = 0.007). study's nextfinding explains has effect learning—continuousimprovement 0.003). In study, had no moderating 0.127). According tothis 70.4 percent organizations use climate measure organizationallearning continuous Keywords: Safety Climate, Management, Patient Safety, Organizational Learning, Health Professionals